Telecommunications Industry image

Telecommunications

Telecommunications image

Telecommunications

Our solutions deliver transformational learning journeys; from field operations; to customer service; to the C-suite. Aligning learning to the business to deliver results that matter is our promise.

With decades of experience, we understand the importance of staying current and compliant in an industry with continuously changing laws and regulations. From reducing violations to increasing productivity and profitability, we partner with our customers to develop training that aligns with their unique learning and business goals.

Creating and sustaining a safe workplace includes more than adherence to injury prevention practices; it requires robust processes, training and systems designed to promote and assure a risk-averse culture across the enterprise. Whether your employees are located at a single site or dispersed across the globe, we work in partnership with our customers to deliver training using methods that assure accessibility when and where needed.

From workplace and field operations safety training; to industry- and company-specific Employee Health & Safety (EHS) and wellness initiatives, our team has expertise across all modalities, from virtual learning, instructor-led training (ILT), eLearning, hands-on, video, collaborative learning, mobile learning, social learning, to emerging technologies, including augmented, virtual and mixed reality. We have integrated these methods to assure training content, related reference materials and EHS programs are engaging, accurate and accessible when and where needed. Most recently, VPS has partnered with our customers to enhance, or enable, virtual learning environments to minimize organizational risks, maintain EHS certifications and employee readiness, and promote healthy work environments throughout the pandemic.

Due to COVID-19, many of our customers had to suspend Instructor-Led-Training (ILT). This caused a backlog of field technicians and new hires requiring Safety Certifications and re-certifications. We designed Virtual Instructor-Led Training (VILT) courses to minimize risk and assure learning continuity. Our optimum solutions enabled our customers and their employees to remain productive and safe.

Employee Safety, Health, Well-being training and Compliance, Regulatory training image

CUSTOMER TESTIMONIAL

“Our partnership with Vertex Professional Services has been very productive. In the short time since the inception of this program, we have accomplished many formidable tasks. They have not only met their responsibilities but have provided valuable insight as well. Their experience and drive have been welcomed and a key to our current and future successes.“

“(VPS) have not only met their responsibilities but have provided valuable insight as well. Their experience and drive have been welcomed and a key to our current and future successes.“

“This outsourcing contract has made vast improvements in (our) existing learning processes, as well as bolted on significant new capabilities (through the establishment of a call center) and the tracking of problematic issues.“

“(VPS') actions to provide a safe training environment helps us to maintain the skills needed to operate safely and efficiently as we continue to provide essential services for our customers.“

“We’ve worked with VPS since 2007 (…) As a partner, they have consistently provided support that is quick, helpful and personal. The relationships that VPS has forged with our internal teams have resulted in their ability to provide maximum impact across our enterprise.“

Awards

2021 Training Industry Top 20 Training Outsourcing award logo

“Top 20 Training Outsourcing Provider“

For 5 consecutive years, VPS has earned Training Industry’s “Top 20 Training Outsourcing Provider” award.

2021 Training Industry Top 20 Employee Health, Safety and Wellness training award logo

“Top 20 Employee Health, Safety & Wellness“

For 5 consecutive years, VPS has earned Training Industry’s “Top 20 Employee Health, Safety & Wellness” award.

2021 Training Industry Top 20 Custom Content Development award logo

“Top 20 Custom Content Development“

For 5 consecutive years, VPS has earned Training Industry’s “Top 20 Custom Content Development” award.

2021 Training Industry Top 20 Experiential Learning Technologies award logo

“Top 20 Experiential Learning Technology Company“

VPS earned Training Industry’s “Top 20 Experiential Learning Technology Company” award.

2021 Training Industry Top 20 Gamification award logo

“Top 20 Gamification“

For 3 consecutive years, VPS has earned Training Industry’s “Top 20 Gamification” award.

Forbes America's Best Management Consulting Firms award logo

Forbes Certified as “America’s Best Management Consulting Firm list“

Vertex Professional Services (VPS) makes America’s Best Management Consulting Firm list for 4th consecutive year. Criterion is based on senior executive customer feedback across 16 capabilities including strategy, sustainability, and digital transformation. VPS is honored to be recognized for our expertise in enabling customers to achieve their business/people performance goals.

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