We are a leading provider of automotive learning services. We work with more than 30 automotive customers that require a partner offering cross-industry best practices combined with in-depth automotive industry experience.
It is imperative for today’s retail organisations to maintain quality and consistency in sales programmes despite a high turnover rate of salespeople. Our automotive sales experts prepare your sales representatives for a successful transaction by developing sales skills, product knowledge and brand loyalty. We know that a successful sales team requires more than learning selling skills. They must also demonstrate a passion for the brand, reinforcing marketing messages and exhibiting comprehensive product knowledge. Using a blend of highly targeted and compelling content, training delivery and technology, we provide creative sales training programmes to ensure your consultants become top-producing sales professionals.
We offer a wide array of sales launch services to help you maintain control, reduce costs and create the right emotional bond with the new vehicle. Our launch experts develop end-to-end, business-focused training programmes that ensure sales teams and technicians are fully prepared to support your sales and customer-support objectives. Controlled and consistent product launches are increasingly important to succeed in the market. A centralised launch approach, which can reduce costs by up to 30 percent, allows for the implementation of one set of standards and consistent marketing messages across all markets, so that brand loyalty is strengthened, and a high quality of training is guaranteed.
Technician proficiency has a significant impact on customer satisfaction and retention. The amount of time they spend in the service bay each day diagnosing and repairing vehicles influences the profitability of dealerships. Today’s quickly evolving automotive market — with increasingly complex technologies and regulations — requires ongoing upgrade of technicians’ knowledge and skills. We train automotive repair personnel to troubleshoot, diagnose and repair the latest vehicle models using an optimised blend of both virtual and instructor-led training with hands-on activities together with one-on-one support through assembly line ramp-up.
It is our mission to maximise the profitability of our customers’ aftersales organisations with bespoked customer care, sales and aftersales training programmes for all staff members — workshop managers, parts employees and receptionists. Our programmes align with each client’s unique corporate identity and aftersales processes.
We possess global experience in the design, delivery and maintenance of retail, service technical and safety learning programmes for the EV industry, including long-established electric vehicle nameplates and emerging new energy vehicle start-ups. The landscape and technology in the automotive industry continues to dramatically evolve; from multiplexed electrical systems; to high-voltage hybrid and electric powertrains; and pervasive autonomous vehicle technology. Our learning solutions are founded on collaboration, continuous improvement and on-going innovation, to assure our learning programmes remain focused on training service technicians to become as advanced as the vehicles they service.
Our COMeT (Compliant and Ethical Training) earns Learning Excellence award, transforming enterprise-wide training in the banking and Financial Services industry.
Our nCino system training programme earns Learning Excellence award, transforming the credit lending process for banking and financial services employees and customers.
Our Live 360 VCT training solutions earns Learning Excellence award, supporting Sales Product Launch and our customers’ electric vehicle (EV) product strategy during height of the pandemic.
VPS earns Training Industry’s Top 20 Learning Services Provider award (f.k.a Training Outsourcing). Our organisation has earned this prestigious award for almost a decade, demonstrating how our customers continue to trust us with their training and development needs.
VPS makes Fosway’s 9-Grid™, EMEA’s only market analysis model for Next Generation HR, Talent and Learning. This model comprises over 150 leading global companies; typically, enterprise-scale organisations with a large European presence.
For 4-consecutive years, Forbes has named VPS a “Best Business Consulting Firm“.
Brandon Hall Group, the leader in Empowering, Recognising and Certifying Excellence in HCM recognises VPS as a Smartchoice Preferred Solution Provider.
With our automotive customer, VPS is named a Gold Winner for the “Best Department/Team category” by Best in Biz Awards for executing best practices in Training Administration and Data Analytics.
With our automotive customer, VPS earned the Silver Stevie Award for “Support Team of the Year” by our Training Administration team.
VPS earns Bronze Stevie Awards for Great Employers for our Live 360 immersive VCT High Voltage Technical Training digital learning solution, which enabled our automotive customers’ electric vehicle (EV) strategy to stay on track in a time of tremendous change.
With our Financial Services customer, we've earned a Gold Stevie Award for excellence in executing a “Customer First” Training Programme that improves their customers’ experience and increased customer satisfaction.
With our Financial Services customer, we've earned a Silver Stevie Award for Great Employers in the “Achievement in Certification Programmes“ category for excellence in executing the Sustainability 101 Certification Training Programme.
For 5 consecutive years, VPS has earned Training Industry’s “Top 20 Training Outsourcing Provider” award.
For 5 consecutive years, VPS has earned Training Industry’s “Top 20 Employee Health, Safety & Wellness” award.
For 5 consecutive years, VPS has earned Training Industry’s “Top 20 Custom Content Development” award.
VPS earned Training Industry’s “Top 20 Experiential Learning Technology Company” award.
For 3 consecutive years, VPS has earned Training Industry’s “Top 20 Gamification” award.
With our Financial Services customer, VPS earned a Gold Globee “Business Excellence Award” for our New Hire Training programme that focus on well-being in addition to technical capability, supported by engaging content. Its self-paced approach allows learners to move in-line as they development within their position/role.
With our largest North American automotive customer, we earned the Brandon Hall Group “Excellence in Technology Award” for “Best Advancement in Sales Enablement and Performance Tool”.
VPS has earned the “Excellence in Learningv Gold award from Brandon Hall Group for the 4th consecutive year for excellence in executing the “Best Certification Programme“ for our automotive customer.
Brandon Hall Group recognised VPS with an “Excellence in Learning“ GOLD award for excellence in developing the “Best Learning Strategy“ digital transformation strategy for our automotive customer.
With our automotive customers, VPS has earned the “Excellence in Learning“ GOLD award from Brandon Hall Group for the “Best Use of Mobile Learning“ as part of their digital transformation strategy.
For 3-consecutive years, Forbes has named VPS a “Best Business Consulting Firm“.
With one of our largest automotive customers, VPS earned a Gold “Trailblazer” award for our innovative, engaging Sales Manager Learning Journey, shifting traditional ILT to virtual delivery in a digital environment.
With one of our largest automotive customers, VPS earned a Silver “Excellence in Learning” award for our effective, innovative, and engaging Sales Manager Learning Journey, shifting traditional ILT to virtual delivery in a digital environment.
Brandon Hall Group, the leader in Empowering, Recognising and Certifying Excellence in HCM recognises VPS as a certified Smartchoice® Provider Solution Provider.
