Training Administration

TRAINING ADMINISTRATION

VPS’ end-to-end Training administration solutions deliver Learners and Stakeholders a high quality, effortless experience while increasing efficiency and reducing costs.

VPS uses a comprehensive toolset and team of communications and graphic professionals to engage with your learners, consistently deliver your brand messages, ensure compliance and maximise training utilisation. Our communication strategies include community management, marketing communications, interactive teasers and outbound campaigns. We also fully utilise the communication potential of your Learning Management System (LMS) to engage at every point of contact.

VPS provides 24/7 support for your learners. VPS maintains full-service inbound and outbound centres supporting learners in over 33 languages where and when they need it.

Our services can be scaled and applied to any type of event. Our Workflow Management System (WMS) automates most aspects of logistics management; from contracting and vendor management; through to final delivery of service. Resource schedules for instructors, rooms and equipment can be managed directly in the system and external resources are contacted using automatic email notifications from which they can confirm their availability in one click. Should a resource be unavailable, an alternative is automatically allocated. Once the logistics plan is confirmed, the system routes events for scheduling in the Learning Management System (LMS). Additionally, we provide a range of training facilities management services to provide comprehensive training resource management services.

We provide comprehensive financial management of learning to manage costs and budgets on your behalf, with the option to stay in control by routing transactions through an WMS approval process. Comprehensive financial reporting, including key metrics, such as planned costs and spend against budget, allow you to keep track of your finances and make data-driven decisions. Our invoice, billing and payment processing service modules can be added to provide a complete solution in this area.

VPS is experienced in working with large data sets to identify, measure and analyse key metrics to build and design reports that give you strategic insights and add value to your business. We achieve this by unifying, simplifying and giving integrity to your data by transforming it into formats that are easy to use and understand. Access to consistent, quality reporting allows you to make better, data-driven decisions that can improve your performance, and let us work on providing a service that delivers measurable results.

CUSTOMER TESTIMONIALS

Our learning operating model is to centrally execute the overall deployment of learning across (our organisation), manage the day-to-day training centre logistics and provide technical learning support services to users across the across (our organisation) and consistency is made possible by VPS.

VPS takes the time to listen, understand and ask questions about the client's objectives and designs solutions to them. They don’t just stretch fit solutions to match my needs.

VPS manages relationships, not just contracts. They are always proceeding with the customers definition of value in mind.

During the tender process for a new learning partner, our head of learning visited the service centre in Barcelona and was really impressed with their service. VPS were successful in the tender process and as a result, I visited the facility to talk through some operational pain points. This visit proved fundamental as the outcomes started the transformation of our Training administration function as well as forming the start of a solid partnership.

The level of support we received from VPS in our first year together was exceptional and this continues today. I believe we have a true partnership with the team in Barcelona, which sets us apart from a client and customer relationship ̶ which is a measure of success by itself. I look forward to further improvements and continued success.

Awards

“Learning Excellence Award“

Our COMeT (Compliant and Ethical Training) earns Learning Excellence award, transforming enterprise-wide training in the banking and Financial Services industry.

“Learning Excellence Award“

Our nCino system training programme earns Learning Excellence award, transforming the credit lending process for banking and financial services employees and customers.

“Learning Excellence Award“

Our Live 360 VCT training solutions earns Learning Excellence award, supporting Sales Product Launch and our customers’ electric vehicle (EV) product strategy during height of the pandemic.

“Top 20 Learning Services Provider“

VPS earns Training Industry’s Top 20 Learning Services Provider award (f.k.a Training Outsourcing). Our organisation has earned this prestigious award for almost a decade, demonstrating how our customers continue to trust us with their training and development needs.

“VPS makes Fosway’s 9-Grid™“

VPS makes Fosway’s 9-Grid™, EMEA’s only market analysis model for Next Generation HR, Talent and Learning. This model comprises over 150 leading global companies; typically, enterprise-scale organisations with a large European presence.

Forbes America's Best Management Consulting Firms award logo

Forbes Certified as “America’s Best Management Consulting Firm“

For 4-consecutive years, Forbes has named VPS a “Best Business Consulting Firm“.

BHG Certified as “Smartchoice® Preferred Provider“

Brandon Hall Group, the leader in Empowering, Recognising and Certifying Excellence in HCM recognises VPS as a Smartchoice Preferred Solution Provider.

2021 Gold Best in Biz award logo

“Best Department/Team category“

With our automotive customer, VPS is named a Gold Winner for the “Best Department/Team category” by Best in Biz Awards for executing best practices in Training Administration and Data Analytics.

2021 Silver Stevie Award logo

“Support Team of the Year“

With our automotive customer, VPS earned the Silver Stevie Award for “Support Team of the Year” by our Training Administration team.

2021 Bronze Stevie for Great Employers award logo

“Bronze Stevie Award for Great Employers“

VPS earns Bronze Stevie Awards for Great Employers for our Live 360 immersive VCT High Voltage Technical Training digital learning solution, which enabled our automotive customers’ electric vehicle (EV) strategy to stay on track in a time of tremendous change.

2021 Gold Stevie for Great Employers award logo

“Customer First“

With our Financial Services customer, we've earned a Gold Stevie Award for excellence in executing a “Customer First” Training Programme that improves their customers’ experience and increased customer satisfaction.

2021 Silver Stevie for Great Employers award logo

“Achievement in Certification Programmes“

With our Financial Services customer, we've earned a Silver Stevie Award for Great Employers in the “Achievement in Certification Programmes“ category for excellence in executing the Sustainability 101 Certification Training Programme.

2021 Training Industry Top 20 Training Outsourcing award logo

“Top 20 Training Outsourcing Provider“

For 5 consecutive years, VPS has earned Training Industry’s “Top 20 Training Outsourcing Provider” award.

2021 Training Industry Top 20 Employee Health, Safety and Wellness training award logo

“Top 20 Employee Health, Safety & Wellness“

For 5 consecutive years, VPS has earned Training Industry’s “Top 20 Employee Health, Safety & Wellness” award.

2021 Training Industry Top 20 Custom Content Development award logo

“Top 20 Custom Content Development“

For 5 consecutive years, VPS has earned Training Industry’s “Top 20 Custom Content Development” award.

2021 Training Industry Top 20 Experiential Learning Technologies award logo

“Top 20 Experiential Learning Technology Company“

VPS earned Training Industry’s “Top 20 Experiential Learning Technology Company” award.

2021 Training Industry Top 20 Gamification award logo

“Top 20 Gamification“

For 3 consecutive years, VPS has earned Training Industry’s “Top 20 Gamification” award.

2021 Gold Globee Business Excellence award logo

“Business Excellence Award“

With our Financial Services customer, VPS earned a Gold Globee “Business Excellence Award” for our New Hire Training programme that focus on well-being in addition to technical capability, supported by engaging content. Its self-paced approach allows learners to move in-line as they development within their position/role.

Brand Hall Group 2021 Silver - Excellence in Talent Management

“Excellence in Technology Award“

With our largest North American automotive customer, we earned the Brandon Hall Group “Excellence in Technology Award” for “Best Advancement in Sales Enablement and Performance Tool”.

Brandon Hall Group (BHG) 2021 Excellence in Learning Gold award logo

“Excellence in Learning“ Gold Award

VPS has earned the “Excellence in Learningv Gold award from Brandon Hall Group for the 4th consecutive year for excellence in executing the “Best Certification Programme“ for our automotive customer.

Brandon Hall Group (BHG) 2021 Excellence in Learning Gold award logo

“Excellence in Learning“ Gold award

Brandon Hall Group recognised VPS with an “Excellence in Learning“ GOLD award for excellence in developing the “Best Learning Strategy“ digital transformation strategy for our automotive customer.

Brandon Hall Group (BHG) 2021 Excellence in Learning Gold award logo

“Excellence in Learning“ Gold award

With our automotive customers, VPS has earned the “Excellence in Learning“ GOLD award from Brandon Hall Group for the “Best Use of Mobile Learning“ as part of their digital transformation strategy.

“Best Business Consulting Firm”

For 3-consecutive years, Forbes has named VPS a “Best Business Consulting Firm“.

Chief Learning Officer (CLO) Excellence in Learning award logo

“Trailblazer“ Award

With one of our largest automotive customers, VPS earned a Gold “Trailblazer” award for our innovative, engaging Sales Manager Learning Journey, shifting traditional ILT to virtual delivery in a digital environment.

Chief Learning Officer (CLO) Excellence in Learning award logo

“Excellence in Learning“ Award

With one of our largest automotive customers, VPS earned a Silver “Excellence in Learning” award for our effective, innovative, and engaging Sales Manager Learning Journey, shifting traditional ILT to virtual delivery in a digital environment.

BHG Certified “Smartchoice® Preferred Provider”

Brandon Hall Group, the leader in Empowering, Recognising and Certifying Excellence in HCM recognises VPS as a certified Smartchoice® Provider Solution Provider.

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